DELIVERABLE E:Usability Testing | |
1.1 Purpose | |
Everyone openly acknowledges that the usability of a system is a make or break proposition. That is, no one wants to use a system that exhibits poor usability. As such, it is vitally important that the RecordTrader.com website undergo usability testing before it is released to the general public. With this testing, we hope to discover and correct usability issues while it is still relatively cheap to do so. Stated another way, we do not want to wait until the system is available to the public and, only then, begin to uncover usability problems. This risky alternative would result in:
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2. Problem Statement and Test Objectives | |
RecordTrader users will be testing our prototype website. The following test scenarios will be presented to the users for testing:
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3. User Profile | |
Through user interviews and contextual site testing, the primary and secondary personas were developed for RecordTrader. | |
3.1 Mission and Goals | |
RecordTrader has two main goals. First, the site is meant to help sellers reach a wider custom base for their niche market. Secondly, for buyers the site allows for easy searching of specialty items and access to product information as well as sellers. Overall the site will provide an enjoyable experience for all users so as to promote continuous sales. | |
3.2 Primary Personae | |
Record Trader Personae
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4.6 Task List | |
The extended task selected for record trader usability test includes a series of sub tasks. There will be 3 participants chosen that meet the primary personae. Below is a listing of the tasks and sub tasks. These functions might pose usability problems which will determine how we can improve the site.
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5 Detailed Task Information | |
Entry Point: RecordTrader Homepage a) Enter a music genre, artist, or album into the search box.
Create New User Account Users have the option of creating a new account. Entry Point: When a user is not already logged in, the Register Link will appear on the global navigation bar within each page. a) Click Register to create a new account. b)Fill out the form by supplying a username, password, email address, security question and answer c) If an error is shown, please correct the invalid inputs Add New Seller Listing A) From the website homepage, log in to the site with the seller account provided B) Click the "Add Listing" link C) Fill out the form with the listing information. For the purpose of the test, the tester may fill in any information that matches each field's description D) Submit form and review that item has been listed on the following screen. |
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Appendix E Task Scenarios | |
Task1: Creating user account As a new user of record trader.com you will have to register to be able to buy or sell vintage music. Task2: Search Vintage music using keywords Now that you have successfully logged on to our site you can now search/add listing to all products by artist, title, and genre. Then you can also view other details like prices, info etc. Task3: Manage customer accounts As you are still logged on select the actual music you want and then add or update shopping cart. You must enter billing and payment information for transaction to be completed and confirmed. |
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Usability Testing Results | |
Usability Testing - Adam Usability Testing - Greg Usability Testing - Tom |
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7. Contributions | |
Tyler Wassell - Problem Statement and Test Objectives, Detailed Task Identification, Questionnaire, Consent and Privacy Form. Compiled all sections into one word document and created HTML deliverable page. Performed Usability Testing |